FINTECH · AI PRODUCT & GROWTH
AI-enabled FinTech platform, 0→1→scale
- Situation.
- A multi-product FinTech portfolio with weak engagement, unclear positioning, and spend that wasn't converting — several products competing for attention without a clear core user.
- Intervention.
- Defined four core personas and refocused the roadmap and messaging around the highest-value ones. Rebuilt acquisition and activation around those personas, tightened onboarding, and ran a weekly experiment cadence with engineering, data, and design. Owned the product portfolio end-to-end — PRDs, roadmap, and growth — and built and managed the team delivering it. Across the portfolio this included a perpetuals investment platform and an AI-assisted investing experience that profiles a user's risk posture to propose suitable assets — designed to remove complexity for investors in their late 30s–50s who are interested in non-traditional securities but are not crypto-native.
- Evidence.
- ~2.5× user growth and doubled revenue within a year; engagement up materially.
- Responsibilities.
- Owned product and growth for the portfolio: personas, roadmap, PRDs, experiment cadence, onboarding and activation, KPI design, and stakeholder alignment — including building, hiring, and managing the cross-functional team delivering it.